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 | | | |  | | | Product Details
Format: Paperback, 1st ed., 256 pages
Edition: REVISED
Publisher: Harper Business
ISBN: 088730687X
Release Date: Jan 8, 1997
Average Reader Review:     (Based on 3 reviews.)
| |  | | | From The Publisher No business concept was more important to America's economic revival in the 1990s than reengineering -- introduced to the world in Michael Hammer and James Champy's Reengineering the Corporation. Already a classic, this international bestseller describes how the radical redesign of a company's processes, organization, and culture can achieve a quantum leap in performance.
But if you think that reengineering once was enough, think again. More changes, more challenges are coming in the twenty-first century. Now Hammer and Champy have updated and revised their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come.
| | | | Annotation The New York Times bestseller that allows companies to make quantum leaps in performance by redesigning from scratch how they do their work.
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 | | | | | Number of Reviews: 3 Average Rating:     
REINVENTING REENGINEERING TO ATTAIN THE IDEAL     
-- Charels Zakin, March 31, 1999
Good Summary of the Benefits of Fresh Thinking     
-- Donald Mitchell, a business author and consultant, November 28, 1999
Also Recommended: The Fifth Discipline, Management Challenges for the 21st Century
Good Summary of the Benefits of Fresh Thinking     
-- Donald W. Mitchell, business book author and consultant, March 26, 1999
| |  | | | The Word On The Street "An important book that describes the principles behind a new and systematic approach to structuring and managing work. . . Whether they are chief executives, functional executives, or professionals, decision makers need to read this book." Peter F. Drucker
| |  | | | | Prologue: Reengineering for the Twenty-first Century | 1 | | 1 | The Crisis That Will Not Go Away | 9 | | 2 | Reengineering: The Path to Change | 34 | | 3 | Rethinking Business Processes | 53 | | 4 | The New World of Work | 69 | | 5 | The Enabling Role of Information Technology | 87 | | 6 | Who Will Reengineer? | 106 | | 7 | The Hunt for Reengineering Opportunites | 122 | | 8 | The Experience of Process Redesign | 139 | | 9 | Embarking on Reengineering | 153 | | 10 | One Company's Experience: Duke Power | 165 | | 11 | One Company's Experience: IBM | 185 | | 12 | One Company's Experience: Deere | 202 | | 13 | Succeeding at Reengineering | 221 | | Epilogue | 235 | | Frequently Asked Questions (FAQs) | 237 | | Index | 247 |
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| | | | | | Keywords Business & Economics, Business/Economics, Business / Economics / Finance, Structural Adjustment, Management - General, Corporate & Business History - Strategies, Organizational change, Corporate reorganizations, Reengineering (Management)
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