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"I write entirely to find out what I'm thinking, what I'm looking at, what I see and what it means. What I want and what I fear."
- Joan Didion
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| | Coaching through Effective Feedback:
A Practical Guide to Successful Communication
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| | by Paul J. Jerome
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ZIN Product Number: 10260100
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| | | |  | | | Product Details
 Format: Paperback, 100 pages
Publisher: Wiley, John & Sons, Incorporated
ISBN: 0787951072
Release Date: Jan 5, 1999
| |  | | | In Brief
Giving and receiving performance feedback successfully is one of the most critical and difficult interpersonal skills in the workplace. To increase performance, individuals at all levels need to master this critical coaching skill.
| | | | From The Publisher
How do you openly work with a "poor team player"? Positively handle a "negative attitude"? Objectively deal with a "bad judgment"? Sensitively criticize your boss (and keep your job)? And, how do you praise others to capitalize on your team's strengths? The Feedback Planner--a powerful and professional coaching tool shared in this guidebook--shows you how. Now you can offer ideas for improvement and build your working relationships through successful communication!
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| | | |  | | | Introduction.
Needing A Feedback Planner.
Stage 1: Describe Current Behaviors.
Stage 2: Identify Situations.
Stage 3: Describe Impacts and Consequences.
Stage 4: Identify Alternative Behaviors.
Understanding The Feedback Planner.
Using The Feedback Planner.
Refining The Feedback Planner With Style.
Summary.
Appendix A. Feedback Planner Templates.
Appendix B. Reproducible Forms.
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| | | | | | Keywords
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