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"Words were never invented to fully explain the peaceful aura that surrounds us when we are in communion with minds of the same thoughts."
- Eddie Myers
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ZIN Product Number: 10230403
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| | | |  | | | Product Details
 Format: Textbook Hardcover, 1st ed., 4
Publisher: SAGE Publications
ISBN: 0761917535
Release Date: Jan 5, 2001
| |  | | | In Brief
Written for students in public administration and public service, this text encourages the development of key skills while exploring the complexity of management in the public sector. It offers a review of the historical and legal traditions of human resource management, and discusses the skills of recruitment, selection, training, compensation, and performance appraisal. Specific chapters also discuss quality and productivity, family-friendly practices, and the role of unions and the government. Annotation c. Book News, Inc., Portland, OR
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| | | |  | | | | Preface | | | Acknowledgments | | | Introduction | | | Pt. I | Context and Challenges | 1 | | 1 | The Public Service Heritage: Context, Continuity, and Change | 3 | | 2 | Legal Rights and Responsibilities: Doing the Right Thing Right | 41 | | Pt. II | Processes and Skills: From Start To Finish | 67 | | 3 | Recruitment: From Passive Posting to Head-Hunting | 69 | | 4 | Selection: From Civil Service Commissions to Decentralized Decision Making | 97 | | 5 | Position Management: Judicious Plan or Jigsaw Puzzle? | 131 | | 6 | Compensation: Vital, Visible, and Vicious | 169 | | 7 | Family-Friendly Policies: Fashionable, Flexible, and Fickle | 195 | | 8 | Training and Development: Creating Learning Organizations | 232 | | 9 | Appraisal: A Process in Search of a Technique | 259 | | Pt. III | Designing the Future | 287 | | 10 | Unions and the Government: Protectors, Partners, and Punishers | 289 | | 11 | Quality and Productivity in the 21st Century: Continuous Improvement | 324 | | Conclusion: The Future as Opportunity, Not Destiny | 345 | | App | Reinventing Human Resource Management | 349 | | Glossary | 355 | | Name Index | 371 | | Subject Index | 377 | | About the Authors | 385 |
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| | | | | | Keywords
Civil service, Personnel management, Personnel And Human Resources Management, Business / Economics / Finance, Business & Economics, Human Resources & Personnel Management, Public Affairs & Administration, Political Science, Civil service, Personnel management, Personnel And Human Resources Management, Business / Economics / Finance, Business & Economics, Human Resources & Personnel Management, Public Affairs & Administration, Political Science
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