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"In the education of children there is nothing like alluring the interest and affection, otherwise you only make so many asses laden with books."
- Michel de Montaigne
(1553 - 1592)
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ZIN Product Number: 10176519
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| | | |  | | | Product Details
 Format: Paperback, 272 pages
Publisher: Simon & Schuster Trade Paperbacks
ISBN: 0671788558
Release Date: Jan 11, 2000
| |  | | | In Brief
The authors "explore interpersonal verbal, nonverbal, group, and written communication, especially in the workplace. They discuss the importance ofthe many forms, using examples, alternatives, and checklists for each. Styles of personal communication are covered, . . . as are listening and questioning." (Libr J) Index.
| | | | Annotation
Using real-life examples, the authors offer guidelines for developing good questioning, listening, and feedback techniques and explain how to write effective memos and reports, make memorable presentations, and lead productive meetings. Also covers "reading a room, " body language, and more. Line drawings.
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| | | |  | | | | Introduction | 9 | | Pt. I | Interpersonal Communication | 11 | | 1 | Future Perfect Communication | 13 | | 2 | Personal Communication Styles | 20 | | 3 | The Four Styles | 34 | | 4 | Communicating with the Four Styles | 45 | | Pt. II | Verbal Communication | 51 | | 5 | Active Listening | 54 | | 6 | The Art of Asking Questions | 69 | | 7 | Making Sure with Feedback | 78 | | 8 | Conflict Resolution | 91 | | Pt. III | Nonverbal Communication | 109 | | 9 | Projecting a Powerful Image | 111 | | 10 | The Power of Nonverbal Communication | 120 | | 11 | It's How You Say It | 135 | | 12 | Communicating Through Spatial Arrangements | 142 | | 13 | How Your Use of Time Talks | 160 | | Pt. IV | Group Communication | 167 | | 14 | Presentation Power | 169 | | 15 | Meeting Magic | 187 | | 16 | Conducting Powerful Meetings | 204 | | Pt. V | Written Communication | 221 | | 17 | Putting Yourself Ahead of the Pack | 223 | | 18 | It's a Matter of Style | 235 | | Wrap Up: Putting It All Together | 248 | | Bibliography | 252 | | Index | 261 |
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| | | | | | Keywords
Communication in management, Communication, Management, Communication In Business, Business / Economics / Finance, Business & Economics, Business Communication - General, Communication in management
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