Connecting with the New Healthcare Consumer: Defining Your Strategy - ISBN: 0071346724


Sign In	\|			Cart	\|	Wish List	\|	Help

100% Safe and Private!

Search

for:

Browse All Topics New Releases Coming Soon

All orders
shipped by
airmail!

Click here for our
Shipping Policies!


		"Knowing I lov'd my books, he furnish'd me From mine own library with volumes that I prize above my dukedom." - William Shakespeare (1564 - 1616), 'The Tempest', Act 1 scene 2

	Connecting with the New Healthcare Consumer: Defining Your Strategy
	by Mary Pat Manfredi, Susan Howell, Barbara Bozarth, David B. Nash (Editor)

ZIN Product Number: 10012996

eBay (last 12 months)
Auctions:		22
Price Range:		$0.07 - 0.04

Craigslist (last 12 months)
Classifieds:		17
Price Range:		$0.06 - 0.02

Amazon Used (last 12 months)
Auctions:		47
Price Range:		$0.04 - 0.07

ZooScape (last 12 months)
Auctions:		0
Price Range:		N/A


Google listings (non-affiliate)		61
MSN listings (non-affiliate)		21
Yahoo listings (non-affiliate)		66

Product Details

Format: Hardcover, 1st ed., 544 pages

Publisher: McGraw-Hill Companies, The

ISBN: 0071346724

Release Date: Jan 9, 2001

Rating: 3 Stars from Doody

Annotation
The book contains black-and-white illustrations.

Be the first to rate this book! Number of Reviews: 0

Accreditation
Nash, David B., MD, MBA; Manfredi , Mary Pat, MPH; Bozarth , Barbara, MSEd; Howell , Susan, MSS

Ch. 1	Listening to the Consumer: A Historical Review	1
Ch. 2	The Public View of Healthcare	43
Ch. 3	The Self-Care Trend and the New Healthcare Marketplace	75
Ch. 4	Medical and Health Reporting in the News Media	97
Ch. 5	The Online Community as a Healthcare Resource	113
Ch. 6	Relationship-Based Care: Strengthening the Patient-Physician Relationship	135
Ch. 7	Dynamic of the Patient-Provider Relationship	163
Ch. 8	Improving Consumer Health through Disease Management	187
Ch. 9	The Drug Benefit: Design and Management	207
Ch. 10	The Role of Self-Care and Nonprescription Drug Therapy in Managing Illness: The Rx-to-OTC Switch Movement	237
Ch. 11	Empowering Consumers to Make Informed Choices	265
Ch. 12	The Ascendancy of the Employer as Consumer Advocate in Healthcare	287
Ch. 13	Employer Groups (Purchasers) and the New Healthcare Consumer	309
Ch. 14	Government Connections to the New Healthcare Consumer	333
Ch. 15	Health System Initiatives: Responding to the New Healthcare Consumer	359
Ch. 16	The Healthwise Communities Project: Where Health Care Is Practiced by All	375
Ch. 17	Nursing: Linking Today's Consumer to a Changing System	397
Ch. 18	The Elderly as the New Consumer of Healthcare	413
Ch. 19	Women's Health: Women as the (Not-so-New) Healthcare Consumer	439
Ch. 20	Consumer Advocacy and Mental Health: Public Attitudes and Private Battles	463
Ch. 21	Examining Alternative Medicine: What Consumers Want from Physicians and What Physicians Should Tell Them	493
	About the Authors	517
	Index	519

Keywords
Medical care, United States, Citizen participation, Consumer protection, Health Care Policy, Medical / Nursing, Medical, Health Care Delivery, Administration, Health Policy, Physician and patient, Consumer education, Patient satisfaction